JBIT CUSTOMER PORTAL

Billing & Support

Welcome back

Manage invoices, request support, and connect with us quickly from one secure portal.

Billing

Review current and recent invoices, including open balances.

Support Tickets

Open, track, and follow up on support requests in one place.

Remote Help

Launch Splashtop SOS for live break/fix assistance.
Need remote help now?
How remote support works: 1) Launch SOS. 2) Get your 9-digit code. 3) Click Request Remote Support. 4) Enter your name, callback number, and code. 5) Submit request. 6) JBIT support contacts you and starts the session.

Security note: Your SOS code is submitted securely through this portal and is not sent by email.

Secure portal Encrypted sessions Account-specific data

Quick FAQ

I forgot my password. What do I do?Use the Forgot Password button on login and follow the reset link sent to your email.
Why can’t I see very old invoices?The portal shows last-year invoices plus any open balances by default.
How do I request remote support?Click Launch SOS, then provide the 9-digit code to JBIT support.

Customer Login

Customer Information

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My Invoices

0Total Invoices
0Open
0.00Open Balance
Invoice #DateDueTotalOpenStatusActions